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POPIA · PRIVACY

Privacy & your information

How The Jumping Post handles personal information under South Africa’s Protection of Personal Information Act (POPIA), and how to ask us to access, correct or remove it. Last updated 10 October 2026.

Who we are

The Jumping Post (thejumpingpost.co.za) is an independent South African showjumping results and rankings website. It is not affiliated with or endorsed by SA Showjumping (SASJ). Our Information Officer is Jason Theunissen, contactable at privacy@thejumpingpost.co.za.

What we collect and why

Children

Many riders are under 18. Under POPIA, children’s personal information needs extra care. We only publish what appears in SASJ’s public results. Memberships, followed riders and photos of a child must be submitted by the child’s parent or legal guardian, who confirms this when joining or uploading. A parent or guardian can ask us at any time to remove a child’s photo or listing, using the form below.

Who we share it with

We do not sell personal information. The site is hosted by xneelo in Johannesburg, South Africa. Member contact details are never shown publicly. If you opt in to member offers, we send them ourselves; we do not hand your email to partners.

How long we keep it

Results data is kept for the season and for historical records. Member details and photos are kept until you delete your membership. You can do that yourself under Rider cards, or ask us. Privacy requests are kept as a record of how we handled them.

How we protect it

The site uses HTTPS encryption throughout. The admin area is password-protected. Uploaded photos are private until approved. We take daily backups, stored on our own server. If personal information is ever accessed without permission, we will notify the Information Regulator and the affected people as soon as reasonably possible.

Your rights

You can ask us whether we hold information about you, request a copy, ask us to correct or delete it, or object to how it is used. You can also withdraw consent to member offers at any time. We reply within 30 days. If you are unhappy with our response, you may complain to the Information Regulator.

Request access, correction or removal

For a rider under 18, this request must come from a parent or legal guardian.

Prefer email? Write to privacy@thejumpingpost.co.za.

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